Departure Gate: Support Desk

TERMINAL INFO & FAQ

Your order can be tracked via your order number directly from our Tracking Order page.

We offer size or color exchanges within 5 days of delivery. Gear must be in "Pre-Flight" condition (unworn, unwashed, and tags attached). Please note we do not offer monetary refunds.

In the rare case of receiving damaged gear, you must report it within 2 days of arrival. A mandatory unboxing video is required for Ground Control to process your exchange.

We offer multiple ways to secure your gear. We accept all major **UPI providers, Credit/Debit cards, and Net Banking** for priority processing. Additionally, **Cash on Delivery (COD)** is now available for most pin codes across India to make your journey smoother.

We currently provide pan-India shipping from our hub in Vadodara. Whether you're in a metro city or a remote mountain base, our logistics partners work to get your gear to you as fast as possible.